Do you know how your customers experience you and your service? Are you spending time and money on surveys that don't work? Customer success is a mindset. It starts with the moment you enter into business and creates a culture of success from your customers perspective. This conversation with Andreas changed the way I design my workflow with my clients and I hope this can help you too!. #customersuccess#mindset#entrepreneurship#moneytalkssiliconvalley#moneytalksSV#andreasknoefel#wealthcairn